QASSANDRA
  • Sign In

  • My Account
  • Signed in as:

  • filler@godaddy.com


  • My Account
  • Sign out

  • Home
  • Healthcare Providers
  • Public-Facing Services
  • Join our research
  • Contact
  • More
    • Home
    • Healthcare Providers
    • Public-Facing Services
    • Join our research
    • Contact
QASSANDRA

Signed in as:

filler@godaddy.com

  • Home
  • Healthcare Providers
  • Public-Facing Services
  • Join our research
  • Contact

Account


  • My Account
  • Sign out


  • Sign In
  • My Account

TACKLING POWER IMBALANCES IN HEALTHCARE

Why we exist

While doctors try their best, they often have limited bandwidth in a healthcare system designed for short appointments and high churn.

 Patients understand these challenges and try really hard to 'be prepared' and 'not be a bother'. They  invest a lot of time and energy in the hope to 'speed things up'. Yet learned helplessness is ingrained in our culture and prevent patients from understanding what more is expected of them (beyond 

Net, while both patients and doctors share the same goal of health, silences and miscommunication often get in the way, leading to poor patient experience (and outcomes) and staff burnout. 

At Qassandra we work from both ends to build a bridge towards better and faster care everyone will benefit from.


Our vision and content are based on our own primary research and lived experience across cancer, endometriosis, hypermobility, trauma and neuro-divergence. We  bring you practical frameworks so you can make change happen NOW, one small step at a time.

For healthcare providers and life science industry

Workshops & trainings

Workshops & trainings

Workshops & trainings

Are your teams overburdened and struggle to engage with new habits that would improve the patient experience?

Our sessions are interactive (but not too much as to scare the audience!), practical and immediately applicable.

Teams are left empowered with simple frameworks that helps them put things into practice right now and slowly build sustainable habits.

Topics we usually cover: trauma aware/trauma informed care, person centred care, hacks for comfortable patient experience in physical examinations.  

Research and strategy

Workshops & trainings

Workshops & trainings

Are you all for patient empowerment in theory but struggle to see what more YOU can do in practice? 

Our collaborative approach, informed by bespoke qualitative research and working sessions, helps you rethink 'patient interaction' beyond the waiting room or the consultation room. We support you in designing a true patient interaction strategy that will embed patient engagement in culture for your staff AND your patients, eventually improving patient satsifaction without overburdening your staff.

Lived experience

Workshops & trainings

Lived experience

I am happy to share my experience as a patient across many disease area (Cancer, neurodivergence, trauma, hypermobility, fibromyalgia...) to help your teams be inspired by their work and the changes you are bringing to them, or simply illustrate astract concepts to give them meaning (e.g. 'empowerment', 'trauma'). This has been most relevant for students, newly formed teams, or teams going through big changes with a risk to deprioritze patient during the adaptation period.

I am comfortable with role playing, working sessions  or key note speeches.

Any of this resonates? let's chat and help you identify the core challenge we could support you with. 

book your discovery call

Communities and Public-facing services

Children workshops

Health programme engagement workshops

Health programme engagement workshops

How did we each learn 'how' to go to the doctors?

Most people are quite unsure of the answer while we are talking here about a potentially vital skill.

With hands-on and varied activities, our workshops help chgildren understand from a young gae what is their role in their healthcare journey, how to position themselves in front of 'doctors', how to keep themselves safe and comfortable.

Children typically leave our sessions feeling valued as individuals, energised and with a new sense of agency and responsibility.

Health programme engagement workshops

Health programme engagement workshops

Health programme engagement workshops

Have you been avoiding going to the doctors or specific procedures?

Are you worried your concerns will be dismissed?

 Are you unsure how to support your child in their healthcare journey?

Those workshops are designed to give you practical solutions to last you a lifetime. 

Each session is designed around a specific topic (e.g. gynae examinations, or scans and MRIs, or communicating about pain, taking your child to the doctors...).We always think about the most sensitive apporach to respect everyone's privacy and dignity and we are happy to discuss with you any specific need for your community.

If you'd like to bring our workshops to your school or community, you can book a discovery call. Also don't hesitate to introduce yourselves to us in a call - we are always looking for new partners to further our ideas and research.

book your discovery call

News and thinking

Podcast (WHIS London)

Take part in our research

As a health practitioner

As a health practitioner

As a health practitioner

What do you need from your patients?

Let us know in this 2-3 min anonymous survey. Available to any specialty, anywhere in the world.

TAKE THE SURVEY

as an individual

As a health practitioner

As a health practitioner

A 1-to-1 conversation to hear about your unique journey and help us identify what makes a good or a bad healthcare interaction.

We are interested in a wide range of experiences, regardless of the country, type of health journey, age, gender, etc.

All conversations are confidential.

Pick a time that suits you

Contact Us

What's your key challenge? how can we help? let us know:

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

roxanne.lavie@qassandra.life

  • Home
  • Healthcare Providers
  • Public-Facing Services
  • Join our research
  • Contact

Qassandra

Copyright © 2026 Qassandra - All Rights Reserved.

Powered by GoDaddy

This website uses cookies.

We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.

DeclineAccept