PATIENT TO PATIENT EMPOWERMENT

PATIENT TO PATIENT EMPOWERMENTPATIENT TO PATIENT EMPOWERMENTPATIENT TO PATIENT EMPOWERMENT

PATIENT TO PATIENT EMPOWERMENT

PATIENT TO PATIENT EMPOWERMENTPATIENT TO PATIENT EMPOWERMENTPATIENT TO PATIENT EMPOWERMENT
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Qassandra

QassandraQassandraQassandra

Building trusting relationships

between patients and medical practitioners

for improved health outcomes

Help us now -tell us about your health journey

Qassandra

QassandraQassandraQassandra

Building trusting relationships

between patients and medical practitioners

for improved health outcomes

Help us now -tell us about your health journey

About Qassandra

Our story

Our combined medical journey spans  across open heart surgery, cancer, fertility treatment, chronic pain, pregnancy, rare diseases and mental health. All across different countries and health systems. Together, we have learnt that what you say and ask in each consult can change entirely the type of care you will receive. 


In particular in terms of:

  • How easy and comfortable exams, procedures and treatments can feel 
  • And how adequate to your personal circumstances  doctors' recommendations would be


We have learnt the hard way.

So we have developed QASSANDRA  to spare you the painful and sinuous learning curve.  


Interested to know more? Get in touch!

Our vision

We want to improve health outcome for patients.

We are patients ourselves and we believe effective communication between medical practitioners and patients yield better health outcomes.

 

Our entire philosophy is based on patient-to-patient empowerment. Harnessing the wisdom of the community and finding innovative ways to help everyone build the skills and confidence they need to advocate for themselves and be an active partner in the patient - doctor relationship.

Our rationale

  1. Better communication means higher trust. Higher trust means more transparency, making it easier for patients and doctors to jointly develop treatment plans that 1) patients can realistically follow  and 2) where all side effects and interactions are taken into account and managed. Both resulting in improved treatment adherence (and potentially faster diagnosis).
  2. Higher trust means less stress, which in itself help improve health overall.

Who can benefit?

  1. Patients (so virtually everyone!) with better health outcome and a journey that becomes less anxiety inducing
  2.  Medical practitioners: with higher trust and improved relationships with patients, we can expect higher job satisfaction and lower rates of burnout
  3.  Health systems as a whole, whether private or state-funded,  thanks to reduced complains and reduced financial waste  (less no-shows, better treatment adherence, improved staff stability)  

Our promise

 We want our services to be:

  • Personalised and personable
  • A safe space to learn and be
  • Inclusive of all  (personal history, religions and sprititual beliefs, race, literacy level and of course medical condition and overall health)
  • Give you plenty of opportunities to practice and develop your skills


We are here to help you become a team with the medical practitioners who surround you and vice versa.

We do not provide medical guidance here.

How it works

1-1 session

1-1 session

1-1 session

We offer 1-1 chat to help you prepare for a consultation or a procedure and help you find out what would make you most comfortable, safe and in control.


We can offer some guidance in how to navigate the bureaucracy too!


 Use the contact form to make an appointment. 


Service available in French and in English.

Workshops

1-1 session

1-1 session

We offer a series of workshop sessions for your patients and/or staff.

Our program and sessions are tailor-made to your audience and needs. 

We work only with patients and staff who volunteer to do so (no mandatory referral). 


Service available in English and in French. 

Available for face to face in Paris, London, Switzerland. Available remotely for any other location.

Iris

1-1 session

Iris

We named our AIchatbot Iris, after the Greek messenger of the gods. She is specifically trained to support you in your medical journey so you can feel comfortable and empowered all along.


She will not replace medical advice. Instead she helps you make the most of any interaction with medical practitioners.


For example, Iris can help you prepare for a consultation, process the information you received, address your fears and discomfort.


Iris is based on ChatGPT4 and was developped in partnership  with Queery+ to reduce bias and stereotypes. Available in any major language.

Try it now - Iris
Join the effort

Help us improve healthcare for all

We are currently recruiting volunteers for a 1hour conversation to help us  improve our services. We are interested in a wide range of experiences, no matter the country, type of health journey, age, gender, etc.  All the conversations remain confidential.

Take part in our survey

Friends of Qassandra

Allison Carvajal

Allison Carvajal

Allison Carvajal

Ali is the co-founder of Qassandra. She brings with her medical expertise and insider knowledge of medical institutions. 

Ali practices as a Hospitalist Nurse Practitioner in Boston, MA. Her personal health journey prompted her career in healthcare, which now spans over a decade in hospital/ critical care, clinic, and mobile outreach setti

Ali is the co-founder of Qassandra. She brings with her medical expertise and insider knowledge of medical institutions. 

Ali practices as a Hospitalist Nurse Practitioner in Boston, MA. Her personal health journey prompted her career in healthcare, which now spans over a decade in hospital/ critical care, clinic, and mobile outreach settings. Her interests include equity in medicine, education, and patient empowerment. She is training in Trauma Informed Care, and works daily with individuals from a variety of backgrounds undergoing their own health journey.

Roxanne Lavie

Allison Carvajal

Allison Carvajal

Roxanne is the founder of Qassandra.

In her day-to-day job as a healthcare qualitative insight specialist, she strives to understand the lived experience of patients, caregivers, nurses, doctors and health practitioners. She is a patient voice and women's health expert.

She recently presented her personal journey and Qassandra's ambition at

Roxanne is the founder of Qassandra.

In her day-to-day job as a healthcare qualitative insight specialist, she strives to understand the lived experience of patients, caregivers, nurses, doctors and health practitioners. She is a patient voice and women's health expert.

She recently presented her personal journey and Qassandra's ambition at the  Radical Health Festival in Helsinki and at the World Health Innovation Summit.

Roxanne also actively collaborates with the Patient Partnership programme of Geneva public hospital (Hôpitaux Universitaires de Genève).

Yarek Kumechko

Allison Carvajal

Yarek Kumechko

Yarek is the founder and CEO of Queery+. 

He sits on the board of Qassandra. His role in developing Iris has been pivotal to our journey. With his help Qassandra can be an inclusive space for everyone to feel safe, heard and suported.

More about Yarek and Queery here.

News and thoughts

Contact Us

We are looking forward to your suggestions, comments and questions!

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roxanne.lavie@qassandra.life

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